BIRMINGHAM, Alabama, U.S.A., Aug. 4, 2006 - The EBSCONET^® Subscription Management System, a multilingual Web-based tool designed to help subscription staff efficiently manage orders, claims, renewals and more, has launched worldwide.

This intuitively-designed Web-based tool features a clean, tabular interface, context-sensitive help screens and streamlined navigation - libraries can access key features including orders and claims within three clicks of the mouse. Other key features include:

Searching Users can limit a search to titles that are available to their location or search EBSCO's comprehensive title file. In addition, every result list includes the original search function, and the result lists display in a clear format that can be used to dynamically sort or filter based on the value within a column.

Title/Order Information The new Title Details screen facilitates comparing available formats for each title via an Alternative Format panel. Access model information, including archival rights and registration details, can be quickly verified via an Access and Registration screen.

Title Details also indicates if a title is part of a Publisher Package and if an individual library has an order for that title. Hyperlinks provide quick access to additional information, such as the actual order details and publisher information. An Order Details page includes complete order details, invoice information, claim history and adjustments, all viewable from a single screen.

Claiming My Claims can be used to access and update claim history for the previous two years. Claiming is possible for an individual title within a membership/combination or package, reducing the time spent trying to find a title that comes with a membership or in a package. The follow-up claims management tool, Claim Checker^®, includes an export option to facilitate the resolution of a claim.

Administrative Accounts Each organization has an EBSCONET administrator who can create logins and control permissions to various functions via the User Administration feature. Accounts can be created and updated in real time.

Languages EBSCONET features 17 native language interfaces: Chinese (Simplified and Traditional), Dutch, English (U.S. and U.K.), French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazilian and European), Spanish (Latin and European), Swedish and Thai.

Initial response about EBSCONET indicates its effectiveness as a comprehensive subscription management tool for libraries in the electronic world.

"I am happy with the EBSCONET enhancements. It is user friendly, and I find the reports, which allow for extensive filtering options, to be especially useful," said Teresa Abaid, head of serials management and acquisitions, Florida Atlantic University.

"I found the new EBSCONET to be very well designed with the end user in mind," said Judy L. Johnson, coordinator of acquisitions & electronic licensing, University Libraries, University of Nebraska-Lincoln.

"The newly revised EBSCONET Web site is easy to use and packed with valuable information," said Margaret Steger, education centre librarian, Regina Public Schools, Regina, Saskatchewan. "The added features of limits that can be set by the site administrator, the ability to search titles only by order options available locally, the ability to search by one or all accounts, and the ease of placing claims are a few of the new features that will be invaluable. EBSCO has created a user-friendly site that will be a valuable addition for ordering and controlling periodicals."

About EBSCO Information Services
EBSCO Information Services is the leading service provider for e-journal, e-package and print subscriptions, a suite of e-resource management tools, full-text and secondary databases and related services for all types of libraries and research organizations.

As the "e" agent of the industry, more than half of the subscriptions handled by EBSCO have an electronic component. EBSCO's comprehensive solutions include proven systems to consolidate ordering, invoicing, claiming and renewals as well as assistance with licensing and registration requirements for our e-journal and e-package customers worldwide. EBSCO's 32 Regional Offices, located in 21 countries around the world, serve customers in more than 200 countries and are staffed by information professionals who speak the local language and understand the particular challenges faced by librarians in their areas.

In its seventh decade of business, EBSCO upholds relationships with more than 78,000 publishers globally. These publisher relationships uniquely position us to streamline many aspects of the e-resource life cycle. EBSCO maintains a Dun & Bradstreet financial strength rating of 5A1, the highest awarded, which underscores the importance placed on providing outstanding, ethical service.