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Millennial Employees and Information Literacy — What You Need to Know

Posted January 12, 2017 in Insights & Research

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Read more about this topic and explore other issues in our white paper “Millennials in the Workplace, Finding Information to Get the Job Done.”

 

Millennials in the workplace is a hot topic for all employers. In a previous post, we explored one area of this topic for managers of millennials, but as a whole, companies need to understand what motivates millennials to really appreciate the way that they work. One thing is for certain, millennials have grown up very differently than previous generations. Technology is no longer a separate object, but rather, an embedded way of life. Our white paper, Millennials in the Workplace, Finding Information to Get the Job Done, takes a deep dive into millennial employees and explores how their information-seeking behaviors will help to shape the way your company thinks about the research tools that millennials need to get the job done. One idea explored in the white paper is the expectation employers of millennials have when it comes to information searching and research in the workplace.

A 2012 survey by Project Information Literacy of recent millennial college graduates indicated that, “as they settled into their 40-plus hour-a-week jobs, graduates said they relied on their computer expertise and leveraged information competencies from their college days for solving information problems. Unfortunately, these competencies only went so far. Employers needed them to use a more comprehensive and varied research approach.” In addition, those employers interviewed as part of the survey indicated that one important factor in selecting a particular job candidate over another was based off of the number of resources they used for research.

Although digitally savvy and fast with finding information, the ways in which millennial employees search for and assess information is limited and is one of the largest hurdles for millennials in the workplace. When it comes to researching a work-related project, millennials default to Google, which they assume will be sufficient. However, this kind of approach is not what their employers expect. Turning to Google as their first information resource, is a bad habit resulting from a lack of developed, “information competencies.”

Read more about this topic and explore other issues in our white paper “Millennials in the Workplace, Finding Information to Get the Job Done.”


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