Breaking Down Discovery Platforms and Information Literacy

Technology | Jessica Greco| June 12, 2019

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Read how the functionality of a discovery platform not only meets the UX expectations of today’s Google Generation, but also meets the expectations of “information literacy”.

Today’s college students are mavens with mobile devices and everyday technology. The first generation of true digital natives shows adaptability with technology – no matter how new or complicated. It is this adaptability which creates an impression that today’s college students have a superior user experience (UX) expectation.

But being well-versed in technology and UX does not necessarily make for a well-versed researcher. In fact, it is quite the opposite. The speedy capabilities of today’s technology has unknowingly created poor information literacy skills in today’s students. As a result, there is a significant gap in the information literacy skills a student graduates with and what is expected within the workplace, ultimately affecting their careers while de-valuing the monetary worth of the college experience.

Libraries are faced with an incredible challenge to teach, build and ensure information literacy skills within today’s college students – no matter their research level.

Read how the functionality of a discovery platform not only meets the user experience (UX) expectations of today’s Google Generation, but also meets the expectations of “information literacy”.

Chances are, when it comes to library onboarding with the student population, you have very limited time and reach to effectively and efficiently demonstrate and present on all that your library offers. According to a recent Library Journal article, librarians on average have a couple of hours set aside by their institutions for a tour and presentation of the library. An inadequate amount of training time, coupled with a lack of information literacy skills can cause unfavorable impressions of the library particularly with first-year students − where the success rate is the most important. Impressions of your library also directly affect your ability to demonstrate the value of your library. It is a huge challenge to convince your library end users that Google is not the place to start, continue and end when it comes to research.

Most students are accustomed to starting their search (both as a consumer and as a researcher) through a single search box − after all, today’s students are the Google Generation. Over the years, search technology has expanded to better anticipate users’ needs, and library search technology must match these needs. To meet this expectation, library search technology is often packaged within a discovery service.

Implementing a discovery platform builds information literacy skills by presenting an intuitive interface that matches UX expectations of today’s college students while simultaneously employing features and functionality that guide a student to select, evaluate and implement relevant and reliable information in an ethical manner as they conduct research.

Learn more about the five tenants of information literacy, explore specific features within discovery that can help build information literacy and find out how specific libraries helped students build better connections because of discovery.

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