Workflow | November 27, 2017
EBSCO Director of Product Engagement Leslie Sierra, MLIS, shares tips to help librarians customize their EBSCO resources using the EBSCOadmin administrative tool.
Buying an out-of-the-box vendor platform means there is no requirement to have staff dedicated to creating the best user experience for students and patrons. You can sit back and know that EBSCO’s product managers and customer support staff are working hard to help you achieve that goal.
But if you have ever needed to update your access by providing a new IP address, or create a new username or password, or if you are just someone who thought, “I wonder if I can...,” you might want to lift the “hood” of EBSCOhost® and dive into EBSCOadmin™ to see what customization options are available for you.
One of the first windows into EBSCOadmin for any staff member is selecting, configuring, or updating authentication options. In response to customer needs, EBSCO offers several ways to help make it easy for patrons and students to use EBSCO products. The most popular is IP authentication, but IP addresses sometimes change as local networks are updated. To ensure seamless access when these changes happen, you can use EBSCOadmin to add a new IP address in just a few minutes. Even better, while you’re in there, you may discover additional ways to provide access. There is no need to use only one.
Many customers use IP address for inside the library, but want to set up a custom username and password, library card matching, or Personal User Account for out-of-library use. With a full range of options, it’s worth considering whether you’re making it as easy as possible to access your valuable resources.
But if you have ever needed to update your access by providing a new IP address, or create a new username or password, or if you are just someone who thought, “I wonder if I can...,” you might want to lift the “hood” of EBSCOhost and dive into EBSCOadmin to see what customization options are available for you.
While providing access to your users is half the equation, you also want your users to identify the experience with your library. For this purpose, EBSCOadmin provides a variety of customization and branding options. Some customers swap out the EBSCO logo on the upper left for a library logo, others change the EBSCO blue to match those used on their local website. Even if you decide to keep your logo and color choices standard, you may want to provide an option for users to email questions to your local library staff with the Ask-a-Librarian service.
So your users have successfully gained access to your EBSCO resources and maybe that experience seems familiar because you have selected to customize the way your EBSCOhost platform is branded, but what are they searching? When you buy research databases via EBSCOhost, they are generally organized alphabetically by name. For many academic customers, this often means Academic Search Ultimate (or Academic Search Complete) is at the top of the list, which makes sense because this is the largest of our multi-disciplinary research databases.
No matter which type of library you work in, it is worth considering which EBSCO databases you and your users find most valuable. You can then re-order the list available from the Choose Databases screen or create direct links to resources for your library website. If you have any questions about which titles are available in your databases, you can refer to the title lists.
Many of you may be ready to go off and start exploring EBSCOadmin — we encourage you to dive in and explore the options. However, others may want to become more familiar with the possibilities (this article provides only a few!) by browsing our user guide, or attending a training session. Wherever you are in the process, you can start by requesting an account. Once you have the keys, EBSCOadmin is all yours to explore.
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