Enhance EBSCO eBook Discovery: How EBSCO’s New Rapid MARC Delivery Service Expedites E-book Access

Workflow | October 17, 2018

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EBSCO recently announced a new service which will deliver EBSCO eBook MARC records to customers directly after purchase. Learn about this new offering, and how it will improve workflows for librarians and provide speedy eBook access to end users.

In an effort to continue to provide ease of use and access to customers, EBSCO will be delivering eBook MARC records to customers directly after the point of purchase. We sat down with Kara Kroes Li, EBSCO Director of eBook Product Management, to discuss this new offering, how it will improve workflows for librarians and provide speedy eBook access to end users.

What makes EBSCO’s new eBook MARC record delivery service so important to libraries and end users?

After a title is fulfilled to an e-book platform, discovery by patrons is often dependent on two things: the existence of a book in your library’s catalog, and robust metadata about the book to ensure it will be returned in a search. Most libraries load MARC records into their catalog to represent their newly-acquired books, and the crucial metadata contained in those MARC records is leveraged to return e-books in search results. When a MARC record is available to a library quickly post-purchase, those e-books are immediately discoverable by library patrons, and the library realizes the value of their purchase. EBSCO’s new eBook MARC record service delivers MARC records to libraries immediately post-purchase, ensuring the library can provide access to patrons as promptly as possible.

How will the new service make things easier for librarians buying EBSCO eBooks?

Our product team discussed MARC record challenges with many libraries to determine what the new offering needed to include. Some of the main themes that emerged were the speed of providing MARC records, flexibility in how those records are formatted, and ease of access for retrieving records. Since every library may manage MARC records differently and have differing technical requirements based on the ILS or discovery service, we knew it was key to provide a variety of options for using the new service. As a result, we made decisions in the new service that support those needs:

  • We deliver MARC records within minutes for most titles, either through EBSCOhost® Collection Manager (ECM) or via email (or both)
  • Libraries can select between MARCXML and MARC-21 formatted records, and MARC-8 or UTF-8 encoding
  • MARCs will be automatically generated and delivered for any EBSCO eBook order or subscription
  • MARCs can be regenerated individually or in batches if a library needs replacement records

When a MARC record is available to a library quickly post-purchase, those e-books are immediately discoverable by library patrons, and the library realizes the value of their purchase.

If libraries are already receiving EBSCO eBook MARC records through OCLC’s Collection Manager, can they use this new service too?

Yes. In fact, we strongly recommend that libraries leverage both the new EBSCO MARC record service and OCLC’s Collection Manager for receiving and managing eBook MARC records.  When a library uses both services, they will get records for new eBooks very quickly through EBSCO, which supports patrons’ needs for immediate access. Using Collection Manager ensures they will also receive records with the full range of customizations they already have on file with OCLC, updates to existing records, and collection removals. EBSCO will continue to share your holdings with OCLC when you leverage both services, to ensure comprehensive support for the MARC record life cycle.

What is the experience for EBSCOhost® Collection Manager (ECM) customers?

ECM customers have complete control of their MARC record settings. At any time, an ECM customer can opt in to receive EBSCO eBook MARC records, change their formatting and encoding, and specify who to notify at their institution when new MARCs are available. Additionally, ECM users will have access to their MARC records in a new MARC record interface; delivered records remain available for download for 90 days in ECM, and individual records or orders can be regenerated at any time using ECM’s custom MARC request feature. Any individual whose email address is provided for MARC notifications will receive an email when any new MARCS are available, with a download link embedded in the email for easy retrieval.

Ready to sign up for EBSCO’s rapid MARC delivery service? The setup process is easy!

In order to receive MARC records for your library's EBSCO eBooks subscriptions and perpetual purchases, you will need to follow a few simple steps.

  1. Current or new ECM customers: Create an ECM account using this link or login to your existing account. If you don't remember the ECM password for your institution, please reset it here.  (ECM users can opt-in to the rapid MARC delivery service and choose their preferences in ECM at any time.)

    *Once you request an ECM account, our team will set your library up and provide you with instructions via email.
     
  2. Not an ECM customer? Opt-in to the rapid MARC delivery service and choose your MARC preferences by clicking the button below.

    *Please note, you will need to enter your institution’s EBSCO Customer ID. If you do not know your ID, please contact customer service at (800) 653-2726.

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