Transforming the Library Website: One Customer’s Journey

Technology | August 29, 2017

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Learn about one customer’s journey with Stacks, and how the platform can transform the library website into a modern, easy-to-use tool.

Today, one’s first impression of a business, an organization or a library is typically made by looking at their website. No matter what your library offers or how impactful the resources — if a first impression is lack-luster or confusing, potential patrons may quit the experience right then and there. What’s more, if your website falls short, patrons may not utilize all that your library has to offer. And yet, if you work at a small public library without the resources to create and maintain a library website, these issues may seem hard to overcome.

Stacks is built around libraries for libraries, so all of that integration is there. It’s very easy to highlight your electronic resources, and it's very easy to schedule programs. It has a lot of expertise woven into the fabric.

But what if there was a way to build not just a modern library website, but a library website that was easy to use by both patrons and staff? And what if that initial wow-factor that so many of us hope to see when it comes to websites was easy to achieve with minimal effort?

Press play and meet Ryan Johnson, Assistant Director of O’Fallon Public Library. In this video, Ryan shares his journey with the Stacks platform and how it transformed his library’s website, making it modern and easy-to-use for patrons and staff. According to Johnson, “Stacks is built around libraries for libraries, so all of that integration is there. It’s very easy to highlight your electronic resources, and it's very easy to schedule programs. It has a lot of expertise woven into the fabric.”


O’Fallon Public Library Stacks Customer Story
 

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