Do Your Students Speak Library-ese?

Posted December 11, 2015 in Insights & Research

Tags: User Research |

The User Research Group at EBSCO Information Services spends significant time studying college students and their information-seeking behaviors in the context of their academic work. Learn some of the results of EBSCO’s large, ethnographic contextual inquiry study of college students in 2014. Read More »

7 Best Practices for Creating a User Friendly Library Website

Posted December 8, 2015 in Insights & Research

Tags: Library | User Research |

At this year’s Charleston Conference, Senior Technical Product Manager - eCommerce, Khalilah Gambrell presented a poster titled “Eliminating Barriers: 7 Best Practices for Creating a User Friendly Library Website.” The poster was based on 18 months of work with the EBSCO User Research group conducting usability tests and a survey on how undergraduates conduct research. The following summarizes some of the findings. Read More »

Getting to the Good Stuff: Search Tips for Users of EBSCO’s Historical Digital Archives

Posted November 4, 2015 in Insights & Research

Tags: Archives | User Research |

EBSCO’s historical digital archives are bringing once-hidden, hard-to-reach, and rare materials to screens around the world. But you don't need to be intimidated by the scope of these archives. Whether you’re a new or experienced user, try these search tips to get the relevant results you want or to help focus your research topic fast. Read More »


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