Do Your Students Speak Library-ese?

Posted December 11, 2015 in Insights & Research

Tags: User Research |

The User Research Group at EBSCO Information Services spends significant time studying college students and their information-seeking behaviors in the context of their academic work. Learn some of the results of EBSCO’s large, ethnographic contextual inquiry study of college students in 2014. Read More »

7 Best Practices for Creating a User Friendly Library Website

Posted December 8, 2015 in Insights & Research

Tags: Library | User Research |

At this year’s Charleston Conference, Senior Technical Product Manager - eCommerce, Khalilah Gambrell presented a poster titled “Eliminating Barriers: 7 Best Practices for Creating a User Friendly Library Website.” The poster was based on 18 months of work with the EBSCO User Research group conducting usability tests and a survey on how undergraduates conduct research. The following summarizes some of the findings. Read More »

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