Setting up EBSCO Discovery Service: EBSCO’s Customer Satisfaction Meets Customer Needs

Posted December 22, 2014 in Training & Support

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EBSCO’s Customer Satisfaction team works with EBSCO Discovery Service (EDS) customers to tailor the Discovery experience to your specifications. Every new EDS customer is assigned a Discovery Solution Coordinator (DSC) who is the point of contact and project manager until your implementation goes live. ... Read More »

Comparing EBSCO A-to-Z and the New Full-Text Finder- Watch the Videos

Posted December 9, 2014 in Training & Support

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For many years, EBSCO A-to-Z ™ has been the familiar way of browsing publications through the library’s website. It required users to find publications by clicking on a letter of the alphabet. Now, with Full-Text Finder™ (FTF) the publication browse is modern and intuitive – and a lot faster. Watch these videos to see how FTF makes finding publications not just easier – but also faster than ever. ... Read More »

Holdings and Link Manager Streamlines Librarians’ Workflow

Posted December 4, 2014 in Training & Support

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In this two-minute video, Becky Cottrill, Director of Software as a Service Product Management at EBSCO, presents a brief overview of Holdings and Link Manager (HLM). Holdings and Link Manager is an easy way to meet all your library administration needs, providing a single administrative module to manage all your holdings; electronic and print. ... Read More »

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