EBSCO Information Services’ Carol Seiler, MLS, Account Services Manager and Anne Campbell, Library Automation Manager, recently wrote an article in Against the Grain, “EDI: Understanding the Benefits of EDI and Tips for a Successful Implementation.” The article explores Electronic Data Interchange (EDI), and the benefits of implementing it in the library.
Ensuring the Success of Establishing EDI in the Library February 12, 2019
Learn about the customer service portal in EBSCONET and how it provides customers with a streamlined workflow to help manage subscriptions and the ability to communicate with their customer service representative in one central location.
Three Things to Know About the Customer Service Portal in EBSCONET November 13, 2018
It’s National Customer Service Week! Meet Mindy Ransom, one of EBSCO’s customer service representatives for the Subscription Services Division in the U.S.
Meet EBSCO Subscription Services Division Customer Service Representative October 04, 2018
Check out the EBSCO 2019 Serials Price Projection Report, which EBSCO produces to help customers with budgeting for the renewal season, and read about market dynamics that impact the scholarly information marketplace.
2019 EBSCO Serials Price Projection Report September 24, 2018
Listen to EBSCO and Library Journal’s webinar replay for Protecting Your Library: Researching the Financial Stability of Vendors, to learn how to review library vendors and evaluate risks involved with doing business with them.
Protecting Your Library: Researching the Financial Stability of Vendors June 11, 2018
Learn what the recent article in Library Journal, “Death by 1,000 Cuts: Periodicals Price Survey 2018,” has to say about library budgets not keeping pace with serials price inflation.
Reality Check: The Periodicals Price Survey 2018 and What It Means for Libraries April 26, 2018
EBSCO is offering libraries a summary of the results from the Subscription Management Services Customer Service Survey for Schools.
Making the Grade: School Librarians Rate EBSCO’s Subscription Management Services March 22, 2018
Still have some print journal subscriptions? You’re not alone. Learn how many librarians handle the tasks associated with the delivery of print issues, such as check in, claiming and reporting.
One Time-Saving Strategy for Managing Print Journals December 12, 2017
Learn two ways EBSCO can help you spend less time managing your serials so you can spend more time with patrons.
Two Ways to Spend Less Time Managing Your Serials So You Can Spend More Time With Patrons December 06, 2017
A recent article in Against the Grain features a recap of the 2017 Electronic Resources and Librarian (ER&L) session, “Tracking E-journal Perpetual Rights: A Discussion Among Publishers, Vendors, and Librarians,” which considers how collaboration can make the process more efficient and worthwhile.
Publishers, Librarians and Subscription Agents Speak on Tracking E-journal Perpetual Rights November 29, 2017
Privacy Policy | GDPR © 2019 EBSCO Industries, Inc. All rights reserved