Publisher Support

Technical Specifications

Preferred File Formats:

Each Flipster issue submission must include:

  • PDF files, version 1.3 or later
  • All covers, front/back matter, advertisements.
  • PDF must not be flattened or be image-only. Article text must be selectable.
  • PDF must be free of security features, must not be locked or password protected.

FAQs for Flipster

  • What is an FTP site?


    FTP stands for “File Transfer Protocol.” It is easy to use and is the most efficient way to send data to EBSCO. We will supply you with FTP login credentials (the host URL, username, and password). You can log-in, and then drag and drop your PDFs onto the FTP folder.

    These files will be mirrored to EBSCO’s server and our Content Management team will retrieve them for processing.

    If your company has its own consistent FTP location where we can retrieve new files, you can arrange for us to pull your ebooks from that location. 

    For instructions on how to use FTP, please refer to the Content Delivery Guidelines document found in the Quick Links section on this page.

  • Why do you need a publication schedule and on sale dates?


    On sale dates help us guarantee each issue is made available to readers no sooner than the published date.  

  • Do you accept XML files?


    As long as a PDF is also available, we will also use the XML to maximize production speed. 

  • What are my recent sales statistics?


    Please email Publisher Satisfaction for sales information.  

  • When should I provide each issue to EBSCO?


    Each issue should be provided to EBSCO at least three days before it is scheduled to go on sale.

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