Managing subscriptions requires attention to detail and the juggling of many moving parts, especially at renewal time. Individual titles, e-packages and databases all require evaluation and consideration — collating all the required information can be challenging. EBSCO has focused significant effort on streamlining the renewal process for individual titles, e-journal packages and now databases within EBSCONET.
Here are a few of the top advantages of renewing via EBSCONET.
Streamlines the workflow for renewing serials and databases.
Customers can receive alerts when it is time to renew individual titles, e-packages and databases in EBSCONET. They are also able to review titles and databases for renewal, make changes, provide order details or other documentation, and submit the renewal to EBSCO for processing. The EBSCONET renewal workflow reduces the time spent on renewals and allows you to eliminate paper and emails from the process.
The EBSCONET renewal workflow reduces the time spent on renewals and allows you to eliminate paper and emails from the process.
The EBSCONET renewal workflow reduces the time spent on renewals and allows you to eliminate paper and emails from the process.
Provides a single source for renewal information.
EBSCONET provides a listing of all subscriptions available for renewal, as well as title details and pricing for individual titles and e-journal packages. In addition, usage information for individual titles and e-packages is available for customers who use our Usage Consolidation tool. EBSCO database renewals have recently been added to EBSCONET for customers in the United States. EBSCONET keeps a record of orders for all titles and products, eliminating the need to track manually. In addition, subscription customers can communicate and interact with their customer service representative, place service requests, have a centralized view of the status of all requests relating to an order, take advantage of alerting functionality, and more.
