JOURNAL ARTICLE

A Data-Driven Approach to Improve Artisans' Productivity in Distributed Supply Chains.

  • Published In: Operations Research, 2026, v. 74, n. 1. P. 281 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Singhvi, Divya; Singhvi, Somya; Zhang, Xinyu 3 of 3

Abstract

This article investigates the impact of frequent, predictable supervisor visits on artisan productivity within distributed supply chains, focusing on Jaipur Rugs, a major Indian exporter employing rural women weavers. Empirical analysis using loom-level data shows that reducing the average interval between supervisor visits by one day increases weaving rates by 8.5%, with greater effects for complex rugs and when visits follow consistent schedules. Building on these findings, the authors develop and implement an optimization framework for scheduling supervisor visits, which in a 25-week field trial involving about 6,000 visits across 200 looms, resulted in a statistically significant 16.7% increase in weaving speed for treatment looms. The study highlights the potential of data-driven supervision to enhance productivity and earnings in artisanal and similar smallholder supply chains in resource-constrained settings, while noting operational challenges and the need for further research on causal mechanisms and scalability.

Additional Information

  • Source:Operations Research. 2026/01, Vol. 74, Issue 1, p281
  • Document Type:Article
  • Subject Area:Business and Management
  • Publication Date:2026
  • ISSN:0030-364X
  • DOI:10.1287/opre.2024.1009
  • Accession Number:190827750
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