JOURNAL ARTICLE

Why Great Innovations Fail to Scale.

  • Published In: Harvard Business Review, 2026, v. 104, n. 2. P. 74 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Hill, Linda A.; Tedards, Emily; Wild, Jason 3 of 3

Abstract

The article focuses on the critical leadership role of "bridgers" in scaling innovation through cross-boundary collaboration. Bridgers are leaders who use emotional and contextual intelligence to curate the right partners, translate across differing priorities and languages, and integrate diverse efforts to maintain momentum in complex innovation projects. Through real-world examples from companies like Mastercard, Delta Air Lines, and the Dubai International Financial Centre, the article illustrates how bridgers build trust, influence, and commitment among stakeholders with varying goals and constraints. It also outlines how organizations can identify, develop, and support bridgers to accelerate innovation and overcome common barriers such as misalignment and risk aversion. Ultimately, bridgers are presented as essential leaders for turning breakthrough ideas into impactful market realities in today's interconnected and fast-evolving business environment.

Additional Information

  • Source:Harvard Business Review. 2026/03, Vol. 104, Issue 2, p74
  • Document Type:Article
  • Subject Area:Business and Management
  • Publication Date:2026
  • ISSN:0017-8012
  • Accession Number:191435162
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