JOURNAL ARTICLE

Balancing Digital Safety and Innovation.

  • Published In: Harvard Business Review, 2025, v. 103, n. 3. P. 120 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Amano, Tomomichi; Tanaka, Tomomi 3 of 3

Abstract

The article focuses on the Safety-by-Design (SBD) model, which advocates embedding user safety as a fundamental feature in the development of consumer-facing digital products from the earliest design stages. It highlights how prioritizing safety alongside innovation can prevent exploitation and harm, citing examples from companies like Snap Inc., Tinder, TikTok, and Airbnb that have integrated safety measures to protect vulnerable users and foster trust. The SBD approach involves aligning organizational priorities around safety, embedding risk assessments into product development, and maintaining continuous user engagement to adapt and improve safety features over time. This model encourages a principled, iterative process that enhances user well-being without stifling innovation or product growth.

Additional Information

  • Source:Harvard Business Review. 2025/05, Vol. 103, Issue 3, p120
  • Document Type:Article
  • Subject Area:Business and Management
  • Publication Date:2025
  • ISSN:0017-8012
  • Accession Number:184306477
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