JOURNAL ARTICLE

How to Help an Employee Who Rubs People the Wrong Way.

  • Published In: Harvard Business Review, 2025, v. 103. P. 81 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Knight, Rebecca 3 of 3

Abstract

This article offers strategies for preparing and delivering feedback when an employee's behavior negatively affects team dynamics. The article discusses interpersonal missteps and how managers can address these issues to support both the individual employee's development and the broader team by focusing on factual observations, constructive framing, and empathy. It emphasizes the importance of remaining calm, encouraging employee reflection, and engaging in joint problem-solving. Through real case studies, it illustrates how thoughtful, direct conversations can help employees become more self-aware and improve their workplace presence.

Additional Information

  • Source:Harvard Business Review. 2025/06, Vol. 103, p81
  • Document Type:Article
  • Subject Area:Business and Management
  • Publication Date:2025
  • ISSN:0017-8012
  • Accession Number:186035185

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