JOURNAL ARTICLE
One Company A/B Tested Hybrid Work. Here's What They Found.
Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Bloom, Nicholas; Liang, James; Ruobing Han 3 of 3
Abstract
The article discusses a six-month experiment conducted by Trip.com, a large online travel company, on hybrid work schedules. Employees were randomly assigned to either a three-day or five-day in-office schedule, with the results showing no differences in productivity or performance between the two groups. The study found that the hybrid work model led to higher satisfaction rates, lower attrition, and significant cost savings for the company. The success of Trip.com's hybrid work policy was attributed to rigorous performance management, clear scheduling, and leadership support. The article emphasizes the value of A/B testing in organizational management practices for continuous improvement. [Extracted from the article]
Additional Information
- Source:Harvard Business Review Digital Articles. 2024/10, p1
- Document Type:Article
- Subject Area:Business and Management
- Publication Date:2024
- Accession Number:180791733
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