JOURNAL ARTICLE

OM Forum—Operations Management Research: Relevance and Impact.

  • Published In: Manufacturing & Service Operations Management (M&SOM) (INFORMS), 2025, v. 27, n. 1. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Swaminathan, Jayashankar M. 3 of 3

Abstract

The article focuses on enhancing the relevance and impact of operations management (OM) research by identifying key opportunities in technology-enabled operations and societal applications. It traces the evolution of OM from its origins in the late 19th century through developments in quantitative and empirical methods, globalization, and digital transformation, highlighting current challenges in maintaining the field's unique identity. Emphasizing the importance of addressing real-world complexities, the article advocates for research that integrates operational realities, collaborates with industry and policymakers, and communicates effectively with practitioners and students. It concludes that embracing these approaches can help OM research positively influence business practices and societal issues such as healthcare, sustainability, and nonprofit operations.

Additional Information

  • Source:Manufacturing & Service Operations Management (M&SOM) (INFORMS). 2025/01, Vol. 27, Issue 1, p1
  • Document Type:Article
  • Subject Area:Business and Management
  • Publication Date:2025
  • ISSN:1523-4614
  • DOI:10.1287/msom.2023.0691
  • Accession Number:182366840
  • Copyright Statement:Copyright of Manufacturing & Service Operations Management (M&SOM) (INFORMS) is the property of INFORMS: Institute for Operations Research & the Management Sciences and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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