Digital hospital evaluation scale: A scale-development research study.

This article focuses on the development and psychometric validation of the Digital Hospital Evaluation Scale, a measurement tool designed for healthcare professionals to assess digital hospitals. Conducted at a public digital hospital in Turkey with 355 healthcare workers, the study employed exploratory and confirmatory factor analyses, convergent and divergent validity tests, and reliability assessments, resulting in a 30-item scale with four sub-factors: Working and Functioning, Management Organisation and Cost, Satisfaction, and Patient Safety. The scale demonstrated high content validity (CVI = 0.92), excellent internal consistency (Cronbach's alpha > 0.90), and strong test–retest reliability (intraclass correlation coefficient = 0.956). Findings indicated that healthcare professionals' evaluations of digital hospitals were significantly influenced by education level, total professional experience, and professional title, but not by gender, marital status, age, or tenure at the institution. This validated scale offers a reliable instrument for healthcare organizations to evaluate digital hospital applications from the perspective of healthcare staff, supporting improvements in digital health service delivery.