JOURNAL ARTICLE
Leaders Assume Employees Are Excited About AI. They're Wrong.
Published In: Harvard Business Review Digital Articles, 2025. P. 1 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Lovich, Deborah; Meier, Stephan; Taylor, Chenault 3 of 3
Abstract
The article examines the significant disconnect between senior leaders’ perceptions and employees’ actual sentiments regarding AI adoption in organizations. While 76% of executives believe employees are enthusiastic about AI, only 31% of individual contributors share this view, with many expressing anxiety and fear about job security. Research highlights that employee-centric organizations—those that actively listen to and involve employees in AI-related decisions—are seven times more likely to succeed in AI adoption, fostering greater enthusiasm, trust, and faster integration. The article emphasizes that successful AI implementation depends on transparent communication, co-creation with employees, and ongoing engagement rather than top-down mandates, illustrating that the future of AI in the workplace relies on human-centered organizational practices. [Extracted from the article]
Additional Information
- Source:Harvard Business Review Digital Articles. 2025/11, p1
- Document Type:Article
- Subject Area:Business and Management
- Publication Date:2025
- Accession Number:193695110
- Copyright Statement:Copyright 2025 Harvard Business Publishing. All Rights Reserved. Additional restrictions may apply including the use of this content as assigned course material. Please consult your institution's librarian about any restrictions that might apply under the license with your institution. For more information and teaching resources from Harvard Business Publishing including Harvard Business School Cases, eLearning products, and business simulations please visit hbsp.harvard.edu. (Copyright applies to all Abstracts.)
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