JOURNAL ARTICLE

Coins, Cards, or Apps: Impact of Payment Methods on Street Parking Occupancy and Search Times.

  • Published In: Production & Operations Management, 2025, v. 34, n. 11. P. 3647 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Onen Oz, Sena; Gumus, Mehmet; Qi, Wei 3 of 3

Abstract

This article investigates how different payment methods—cash, credit card, and mobile payment applications—and hourly parking prices influence drivers' parking behavior, street parking occupancy, and search times in a densely populated North American city. Using an online survey, real-life transaction data analyzed via regression discontinuity design, and discrete event simulations, the study finds that mobile payment users tend to pay for shorter parking durations than credit card or cash users, improving parking turnover and reducing search times. Additionally, a $1 decrease in hourly parking fees increases payment amounts by 16% on average, with cash payers showing the highest sensitivity, followed by mobile payers, while credit card payers are least sensitive. Simulation results demonstrate that pricing policies—constant versus progressive—and mobile payment adoption significantly affect occupancy and search times, with progressive pricing and mobile payments generally enhancing parking efficiency. These findings offer municipalities data-driven insights to tailor parking pricing and payment strategies according to neighborhood demographics and demand patterns to optimize urban parking management.

Additional Information

  • Source:Production & Operations Management. 2025/11, Vol. 34, Issue 11, p3647
  • Document Type:Conference Paper/Materials
  • Subject Area:Business and Management
  • Publication Date:2025
  • ISSN:1059-1478
  • DOI:10.1177/10591478251344226
  • Accession Number:188873911
  • Copyright Statement:Copyright of Production & Operations Management is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Looking to go deeper into this topic? Look for more articles on EBSCOhost.