Decoding Generation Z's Shopping Behaviour: Key Insights for E-Retailers in Today's Digital Landscape.
Published In: Cuestiones de Fisioterapia, 2025, v. 54, n. 4. P. 308 1 of 3
Database: Academic Search Ultimate 2 of 3
Authored By: CUTINHA, ZEENA PREMILA; MOKSHAGUNDAM, S. SRIRANJANI 3 of 3
Abstract
The study investigates the shopping habits of Generation Z consumers at specific online retailers. Understanding the factors that influence their engagement and loyalty is crucial for businesses aiming to effectively target this tech-savvy demographic in the advancement of digital technology and the significance of online shopping. Using a mixed-methods approach, including in-depth interviews and surveys, the research reveals that convenience, cost, product quality, brand reputation, and social media influence are significant drivers of Generation Z's online purchasing behaviour. Additionally, these consumers prioritize individualized experiences, social participation, and ethical considerations when selecting e-retailers. These findings carry important implications for e-retailers seeking to attract and retain Generation Z customers. By tailoring their marketing strategies and product offerings to align with the interests and motivations of this group, businesses can enhance their appeal. Generation Z values social interaction and personalized experiences, often seeking interactive elements that foster community and facilitate sharing. E-retailers that utilize data-driven personalization and encourage social engagement are more likely to resonate with this generation. Continued research is essential to uncover additional trends influencing Generation Z's purchasing decisions in the dynamic e-retail landscape. This ongoing study will aid e-retailers in adapting to the evolving preferences of this influential consumer group. [ABSTRACT FROM AUTHOR]
Additional Information
- Source:Cuestiones de Fisioterapia. 2025/10, Vol. 54, Issue 4, p308
- Document Type:Article
- Subject Area:Business and Management
- Publication Date:2025
- ISSN:1135-8599
- Accession Number:186655506
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