JOURNAL ARTICLE

4 Listening Skills Leaders Need to Master.

  • Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Schifrin, Debra 3 of 3

Abstract

The article discusses the importance of listening skills for leaders in creating a culture where employees feel heard and valued. It emphasizes that listening is a trainable skill and provides four techniques for improving listening skills. These techniques include listening until the end, listening to summarize, listening for both the relationship and content, and listening for values. By mastering these techniques, leaders can enhance communication, build trust, and improve team engagement and productivity. [Extracted from the article]

Additional Information

  • Source:Harvard Business Review Digital Articles. 2024/12, p1
  • Document Type:Article
  • Subject Area:Communication and Mass Media
  • Publication Date:2024
  • Accession Number:182082950
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