JOURNAL ARTICLE

What Is Active Listening?

  • Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Gallo, Amy 3 of 3

Abstract

This article from Harvard Business Review discusses the concept of active listening and provides tips for improving this essential communication skill. Active listening goes beyond simply hearing what someone is saying and involves attuning to their thoughts and feelings. The article describes active listening as having three aspects: cognitive, emotional, and behavioral. It also provides practical advice on how to practice active listening, including understanding your default listening style and making a conscious choice about how to best listen in a particular conversation. The article emphasizes the importance of active listening for both personal and organizational benefits. [Extracted from the article]

Additional Information

  • Source:Harvard Business Review Digital Articles. 2024/01, p1
  • Document Type:Article
  • Subject Area:Communication and Mass Media
  • Publication Date:2024
  • Accession Number:174831902
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