JOURNAL ARTICLE

Research: What Happens When Influencers Turn Off Comments.

  • Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Freeman Wu; Daniels, Michelle 3 of 3

Abstract

A research article from Harvard Business Review explores the consequences of influencers disabling comments on their social media posts. The study found that when influencers turn off comments, they are perceived as less sincere, likable, and persuasive. Participants in the study were also less willing to engage with influencers' affiliate marketing when comments were disabled. The article suggests that influencers should be open to audience feedback, disabling comments is worse than leaving negative comments publicly visible, and if influencers need a break, they should be transparent about it. The research emphasizes the importance of communication between brands and influencers to optimize their partnerships. [Extracted from the article]

Additional Information

  • Source:Harvard Business Review Digital Articles. 2024/08, p1
  • Document Type:Article
  • Subject Area:Communication and Mass Media
  • Publication Date:2024
  • Accession Number:179403816
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