JOURNAL ARTICLE

Single Voicemail Enough to Violate Telephone Consumer Protection Act.

  • Published In: Insurance Journal, 2023, v. 101, n. 11. P. 10 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Sams, Jim 3 of 3

Abstract

The article focuses on a court ruling that states receiving a single voicemail without permission is enough for an individual to proceed with a class-action lawsuit under the Telephone Consumer Protection Act (TCPA). The ruling reverses a previous decision and allows the plaintiff, Matthew Dickson, to seek damages for a telemarketing campaign conducted by Direct Energy. The court recognizes the intrusion upon seclusion and the harm caused by unsolicited voicemails under TCPA violations.

Additional Information

  • Source:Insurance Journal. 2023/06, Vol. 101, Issue 11, p10
  • Document Type:Article
  • Subject Area:Communication and Mass Media
  • Publication Date:2023
  • ISSN:0020-4714
  • Accession Number:164330659

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