JOURNAL ARTICLE
Forget What You Know About Search. Optimize Your Brand for LLMs.
Published In: Harvard Business Review Digital Articles, 2025. P. 1 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Dubois, David; Dawson, John; Jaiswal, Akansh 3 of 3
Abstract
The article discusses the shift in consumer behavior from traditional search engines to generative AI platforms, emphasizing the need for brands to optimize their presence for Large Language Models (LLMs). A survey indicated that 58% of consumers now use LLMs for product recommendations, highlighting the importance of a new metric called Share of Model (SOM), which measures how often and favorably brands are presented by LLMs. The authors suggest that marketers must adapt their strategies to enhance brand visibility on these platforms by focusing on content that addresses consumer needs and emphasizes expertise, rather than relying solely on traditional marketing approaches. The article concludes that understanding LLM sentiment and tailoring content to specific models can significantly improve brand awareness in the evolving digital landscape. [Extracted from the article]
Additional Information
- Source:Harvard Business Review Digital Articles. 2025/06, p1
- Document Type:Article
- Subject Area:Communication and Mass Media
- Publication Date:2025
- Accession Number:186325203
- Copyright Statement:Copyright 2025 Harvard Business Publishing. All Rights Reserved. Additional restrictions may apply including the use of this content as assigned course material. Please consult your institution's librarian about any restrictions that might apply under the license with your institution. For more information and teaching resources from Harvard Business Publishing including Harvard Business School Cases, eLearning products, and business simulations please visit hbsp.harvard.edu. (Copyright applies to all Abstracts.)
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