JOURNAL ARTICLE

Learning From the Crowdstrike Outage.

  • Published In: ITNOW, 2024, v. 66, n. 4. P. 50 1 of 3

  • Database: Applied Science & Technology Source Ultimate 2 of 3

  • Authored By: (SIGiST), BCS Software Testing Specialist Group 3 of 3

Abstract

The article focuses on the analysis of a global IT outage caused by a software failure in CrowdStrike’s Falcon Windows sensor following a July 2024 update. The BCS Software Testing Specialist Group (SIGiST) highlights the incident’s lessons, emphasizing the need for robust quality and security governance, thorough root cause analysis, and comprehensive threat modeling in software development. SIGiST advocates for a systematic approach combining human expertise with automated tools, including AI, to maintain software integrity and reliability. The group recommends fostering a quality-focused culture with accountability, continuous improvement, and resilience testing to prevent similar disruptions. The incident underscores the importance of balancing advanced technologies with human oversight to enhance system robustness and trust.

Additional Information

  • Source:ITNOW. 2024/12, Vol. 66, Issue 4, p50
  • Document Type:Article
  • Subject Area:Computer Science
  • Publication Date:2024
  • ISSN:17465702
  • DOI:10.1093/itnow/bwae131
  • Accession Number:181970431
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