JOURNAL ARTICLE

An analysis of three chatbots: BlenderBot, ChatGPT and LaMDA.

  • Published In: Intelligent Systems in Accounting, Finance & Management, 2023, v. 30, n. 1. P. 41 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: O'Leary, Daniel E. 3 of 3

Abstract

Summary: Google, Facebook, OpenAI, and others have released access to versions of language chatbots that they have developed. These chatbots have been trained on massive amounts of text using neural networks for language processing. Using an approach similar to security penetration testing, this paper investigates and compares three different chatbots, assessing potential strengths and limitations of these systems. The paper presents several findings, including a comparison of those systems across answers to common questions, an analysis of the use of names and activities to guide discussion in two systems, an analysis of the extent of differences in responses arising from "regeneration" of a question, the determination of a weakness in a system of knowing "who" invented something, development of a potential new subfield, sensitive topic classifiers, and an analysis of some of the implications of these findings. As part of this analysis, I find emerging topics in chatbots, such as "topic stalemate" and the use of sensitive topic classifiers. [ABSTRACT FROM AUTHOR]

Additional Information

  • Source:Intelligent Systems in Accounting, Finance & Management. 2023/01, Vol. 30, Issue 1, p41
  • Document Type:Article
  • Subject Area:Computer Science
  • Publication Date:2023
  • ISSN:1550-1949
  • DOI:10.1002/isaf.1531
  • Accession Number:162824102
  • Copyright Statement:Copyright of Intelligent Systems in Accounting, Finance & Management is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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