JOURNAL ARTICLE
Have ISPs just promised to end unexpected price rises?
Published In: Computer Act!ve, 2026, n. 730. P. 10 1 of 2
Database: Business Source Ultimate 2 of 2
Abstract
The article discusses the implications of a new Government-backed telecoms consumer charter aimed at preventing unexpected price hikes in mobile and broadband contracts, following O2's controversial mid-contract price increase of 39%. Major internet service providers (ISPs) and phone networks, including BT, Sky, and Vodafone, have signed the charter, which promises transparency in pricing and adherence to agreed mid-contract hikes. However, critics, including consumer advocate Martin Lewis, express skepticism about the charter's effectiveness, noting that it does not cap price increases and lacks legal enforcement. The article highlights ongoing concerns about the potential for ISPs to exploit loopholes and the need for consumers to remain vigilant in managing their contracts. [Extracted from the article]
Additional Information
- Source:Computer Act!ve. 2026/02, Issue 730, p10
- Document Type:Article
- Subject Area:Computer Science
- Publication Date:2026
- ISSN:1461-6211
- Accession Number:191683820
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