JOURNAL ARTICLE

Embracing Gen AI at Work.

  • Published In: Harvard Business Review, 2024, v. 102, n. 5. P. 151 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: WILSON, H. JAMES; Daugherty, Paul R. 3 of 3

Abstract

The article focuses on the essential "fusion skills" needed to effectively collaborate with generative artificial intelligence (gen AI) and large language models (LLMs) in the workplace. These skills include intelligent interrogation—structuring prompts to improve AI reasoning and outcomes; judgment integration—applying human expertise and ethical discernment to ensure trustworthy, accurate AI outputs; and reciprocal apprenticing—training AI with rich organizational data to tailor its performance to specific business contexts. The article emphasizes that mastering these skills is critical as gen AI is poised to transform over 40% of U.S. work activities across sectors such as legal, banking, insurance, and healthcare. It also highlights the current gap in employer-provided training and encourages individuals to proactively develop these competencies to thrive in the evolving AI-driven work environment.

Additional Information

  • Source:Harvard Business Review. 2024/09, Vol. 102, Issue 5, p151
  • Document Type:Article
  • Subject Area:Computer Science
  • Publication Date:2024
  • ISSN:0017-8012
  • Accession Number:178978217
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