The Strongest U.S. Healthcare Organizations Invest in Social Capital.

The article discusses the importance of social capital in healthcare organizations. Social capital refers to the value gained when people work well together, enabling organizations to reach their goals. The article emphasizes the need for healthcare leaders to focus on building social capital, as it improves performance and competitive advantage. It also highlights the role of respect in fostering social capital and the impact it has on employee engagement and patient satisfaction. The article suggests using engagement surveys to measure social capital and provides examples of survey questions that assess the strength of social capital. It concludes by emphasizing the need for leaders to actively steward social capital and invest in its development. [Extracted from the article]