JOURNAL ARTICLE
The UnitedHealthcare CEO Shooting Should Be a Turning Point for Corporate America.
Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Gulati, Ranjay; Beard, Alison 3 of 3
Abstract
The article focuses on the broader implications of the shooting of UnitedHealthcare CEO Brian Thompson, highlighting it as a critical moment for corporate America to address growing public discontent with big business. It outlines key failures in delivering value to customers, employees, and communities, citing issues such as rising costs, poor worker engagement, and superficial corporate social responsibility efforts. The authors emphasize the need for companies to rethink their purpose and business models to balance stakeholder interests, illustrating successful examples from Bühler, DBS Bank, and Veeva Systems, which have integrated sustainability, employee well-being, and customer focus into their strategies. The article concludes that embracing such changes can rebuild trust and long-term success, urging corporate leaders to act before further crises occur.
Additional Information
- Source:Harvard Business Review Digital Articles. 2024/12, p1
- Document Type:Article
- Subject Area:Consumer Health
- Publication Date:2024
- Accession Number:188336133
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