Why Moderators Can't Protect Online Communities on Their Own.

  • Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Sibai, Olivier; Luedicke, Marius K.; de Valck, Kristine 3 of 3

Abstract

The article discusses the challenges faced by online communities in addressing toxic behavior, debunking common misconceptions about why toxicity emerges. It highlights that users often stay in toxic environments due to deep social bonds and the importance of these communities in their lives. The article suggests strategies for platform managers to mitigate toxicity, emphasizing the need for structural changes, cultural shifts, and active moderation to create safer and more inclusive online spaces. [Extracted from the article]

Additional Information

  • Source:Harvard Business Review Digital Articles. 2024/11, p1
  • Document Type:Article
  • Subject Area:Dance
  • Publication Date:2024
  • Accession Number:180791748
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