INVERTING THE FORGETTING CURVE: The 'forgetting curve' is a mathematically validated equation developed by Hermann Ebbinghaus in 1885.

The article focuses on the challenges faced by learning and development teams in creating effective training programs due to factors such as distractions, changing work dynamics, and individual learning preferences. It highlights ten attributes that training programs should have, including presenting information in bite-sized units, customization, real play activities, and incorporating the three Rs of retention.