JOURNAL ARTICLE

Empathy Is a Non-Negotiable Leadership Skill. Here's How to Practice It.

  • Published In: Harvard Business Review Digital Articles, 2025. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Neale, Palena 3 of 3

Abstract

The article emphasizes the critical role of empathy as an essential leadership skill and outlines strategies for leaders to effectively practice it. It highlights a disparity between leaders' self-perception of their empathetic abilities and employees' views, indicating that many leaders may underestimate the importance of empathy in fostering a positive workplace culture. The article provides six strategies for leaders to enhance their empathetic engagement, including developing an empathy protocol, being other-focused, balancing individual and group needs, facilitating support, modeling boundary-setting, and updating language to connect with others. Ultimately, it asserts that empathy is vital for effective communication, collaboration, and organizational success. [Extracted from the article]

Additional Information

  • Source:Harvard Business Review Digital Articles. 2025/04, p1
  • Document Type:Article
  • Subject Area:Education
  • Publication Date:2025
  • Accession Number:186264622
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