Examining effects of students' innovative behaviour and problem-solving skills on crisis management self-efficacy: Policy implications for higher education.

This article examines factors influencing undergraduate students' crisis management self-efficacy in higher education during the COVID-19 pandemic, focusing on the roles of innovative behaviour, problem-solving skills, and technology abilities. Based on survey data from 387 Vietnamese university students and analyzed through Structural Equation Modelling, the study found that both innovative behaviour and problem-solving skills positively affect students' crisis self-efficacy, while technology ability was significantly related only to problem-solving skills but not directly to crisis self-efficacy or academic performance. Contrary to expectations, students' crisis self-efficacy and technology ability did not show significant effects on academic performance during the pandemic. The findings suggest that enhancing problem-solving and innovative behaviours may support students' crisis management capabilities, with implications for higher education policies and future research on crisis preparedness and blended learning.