Success of an expedited health system–based pharmacy technician training program to address the workforce needs of an institution.

This article focuses on the development, implementation, and outcomes of a health system–based pharmacy technician training program designed to produce graduates eligible for certification by the Pharmacy Technician Certification Board (PTCB) and prepared for employment within the health system. The accredited program, meeting standards set by the American Society of Health-System Pharmacists (ASHP) and the Accreditation Council for Pharmacy Education (ACPE), offers an accelerated 11-week curriculum combining didactic, simulation, and experiential learning, enrolling three cohorts annually. Since its launch in 2018 at Duke University Health System, the program has graduated 41 students with a 93% graduation rate, 90% job placement rate, and notably higher retention (90%) compared to the overall pharmacy department (31%). The program addresses workforce shortages by providing a consistent supply of well-trained pharmacy technicians, supporting internal career advancement, and aligning with national recommendations for technician training and certification.