JOURNAL ARTICLE

Effects of emotional labor on the turnover intention of kindergarten teachers: A moderated mediation model.

  • Published In: Social Behavior & Personality: an international journal, 2023, v. 51, n. 10. P. 1 1 of 3

  • Database: Academic Search Ultimate 2 of 3

  • Authored By: Hong, Juan; Zhao, Jian-Mei; Pan, Ri-Yu 3 of 3

Abstract

We explored the differential impact mechanism and boundary conditions of emotional labor and its subdimensions on the turnover intention of kindergarten teachers. Our research was based on the job demands–resources model and the concept of symbolic interactionism. The results of a survey conducted with 3,679 in-service kindergarten teachers showed that use of emotional labor strategies had a significant positive predictive effect on the turnover intention of kindergarten teachers. Further, professional identity played a partial mediating role in the link between teachers' emotional labor (surface acting) and their turnover intention. Finally, we found that as the length of teaching service increased, surface acting had a greater influence on teachers' professional identity. Thus, kindergarten teachers' turnover intention can be effectively reduced through surface acting. [ABSTRACT FROM AUTHOR]

Additional Information

  • Source:Social Behavior & Personality: an international journal. 2023/10, Vol. 51, Issue 10, p1
  • Document Type:Article
  • Subject Area:Education
  • Publication Date:2023
  • ISSN:0301-2212
  • DOI:10.2224/sbp.12639
  • Accession Number:172852198
  • Copyright Statement:Copyright of Social Behavior & Personality: an international journal is the property of Scientific Journal Publishers Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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