JOURNAL ARTICLE

Why Isn't Healthcare More Personalized?

  • Published In: Harvard Business Review Digital Articles, 2024. P. 1 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Hughes, Robbie; Overhage, J. Marc; Glaser, John 3 of 3

Abstract

The article discusses the lack of personalization in healthcare despite the widespread use of electronic health records (EHRs). It highlights the potential for AI-powered processes to leverage patient information for more effective care. The authors emphasize the need for smart process automation to combine standardization and personalization in healthcare, citing examples of unnecessary tests and delays in surgeries due to outdated protocols. The article suggests starting points for providers to improve personalized care, such as identifying high-impact processes and establishing a reliable foundation of data. [Extracted from the article]

Additional Information

  • Source:Harvard Business Review Digital Articles. 2024/11, p1
  • Document Type:Article
  • Subject Area:Health and Medicine
  • Publication Date:2024
  • Accession Number:181242498
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