JOURNAL ARTICLE
How Macy's, Dillard's, and Nordstrom are getting their groove back.
Published In: Fortune.com, 2025. P. N.PAG 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Wahba, Phil 3 of 3
Abstract
The article discusses the recent resurgence of U.S. department stores, which have faced significant challenges over the past few decades, including competition from big-box retailers and e-commerce giants like Amazon. Despite a long decline in market share, some department stores, such as Macy's, Dillard's, and Nordstrom, are experiencing modest growth by focusing on improving store environments, product selection, and customer service. The article highlights the importance of creating a compelling shopping experience to attract consumers back, particularly older shoppers who may have nostalgic ties to traditional department store shopping. However, it notes that many chains still face difficulties and that the upcoming holiday season will be a critical test for their recovery efforts. [Extracted from the article]
Additional Information
- Source:Fortune.com. 2025/11, pN.PAG
- Document Type:Article
- Subject Area:History
- Publication Date:2025
- Accession Number:189191370
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