EVALUATION OF ELECTRONIC MEDICAL RECORD USING THE HOT-FIT MODEL APPROACH AT SAWERIGADING PALOPO HOSPITAL.

Background. Hospital Management Information System (HMIS) plays a crucial role in improving efficiency and service quality in hospitals. This study aims to evaluate the implementation of HMIS at Sawerigading Hospital Palopo using the HOT-FIT Model approach, which involves four main aspects: Human, Organization, Technology, and Net Benefit. Objective. This study aims to determine the factors that influence the acceptance of hospital management information system implementation at Sawerigading Public Hospital Palopo. Method. This study uses a quantitative method with a crosssectional design, involving healthcare workers as the main respondents. Data were collected through validated questionnaires and analyzed using multiple linear regression to identify factors influencing the successful implementation of HMIS. Results. The findings showed that system quality, information quality, and service quality significantly influenced user satisfaction. Additionally, user satisfaction had a strong correlation with the net benefits derived from system use, user satisfaction, organizational structure, and environment. All variables showed significant influence, with significance values (Sig.) below 0.05. Among these variables, user satisfaction had the highest unstandardized coefficient of 1.102 and standardized coefficient (Beta) of 0.479, indicating that user satisfaction had the greatest impact on net benefit. Environment also contributed significantly with a Beta of 0.220, followed by organizational structure (Beta = 0.161) and system use (Beta = 0.122). Organizational factors, including management support and work environment, also played important roles in the successful implementation of HMIS. Conclusion. The conclusions of this study emphasize that successful HMIS implementation depends not only on technology but also on human and organizational factors. Therefore, increased user training, system optimization, and stronger management support are necessary to improve the effectiveness and utilization of HMIS in hospitals. [ABSTRACT FROM AUTHOR]