The Workplace Psychological Contract Is Broken. Here's How to Fix It.

The article discusses the breakdown of the psychological contract between employers and employees, particularly in the context of return-to-office (RTO) policies post-pandemic. It highlights significant dissatisfaction among employees at companies like Amazon and Dell regarding rigid office attendance requirements, suggesting that these policies reflect a deeper misunderstanding of fairness and care in the workplace. The authors advocate for a shift from the ethics of justice, which emphasizes uniform policies, to the ethics of care, which focuses on personalized, relational approaches that consider individual employee needs and circumstances. They propose that organizations can rebuild trust and improve workplace culture by fostering relational proximity, maintaining transparent principles, and demonstrating attentive adaptability in their policies. [Extracted from the article]