JOURNAL ARTICLE
LLMs Are Overtaking Search. Here's How to Adjust Your Online Presence: How companies can navigate three major shifts.
Published In: Harvard Business Review Digital Articles, 2026. P. 1 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Kenny, Graham; Pogrebna, Ganna 3 of 3
Abstract
The article focuses on how large language models (LLMs) like ChatGPT and AI-powered tools such as Google Overviews are transforming online search, significantly impacting how businesses engage with consumers. It identifies three major shifts: AI recommendations are becoming more influential than traditional advertising; search engine optimization (SEO) and website design are losing effectiveness as AI provides direct answers rather than links; and marketing must now target AI algorithms as well as human audiences. Companies are advised to adapt by creating distinctive, expert-backed content that AI systems can recognize and associate with their brand, reallocating advertising budgets toward AI-driven channels, and structuring marketing to influence AI-mediated discovery rather than relying solely on clicks and website traffic. [Extracted from the article]
Additional Information
- Source:Harvard Business Review Digital Articles. 2026/03, p1
- Document Type:Article
- Subject Area:Library and Information Science
- Publication Date:2026
- Accession Number:192188149
- Copyright Statement:Copyright 2026 Harvard Business Publishing. All Rights Reserved. Additional restrictions may apply including the use of this content as assigned course material. Please consult your institution's librarian about any restrictions that might apply under the license with your institution. For more information and teaching resources from Harvard Business Publishing including Harvard Business School Cases, eLearning products, and business simulations please visit hbsp.harvard.edu. (Copyright applies to all Abstracts.)
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