JOURNAL ARTICLE

Income disclosure and consumer judgment in a multilevel marketing experiment.

  • Published In: Journal of Consumer Affairs, 2023, v. 57, n. 1. P. 92 1 of 3

  • Database: Academic Search Ultimate 2 of 3

  • Authored By: Miller, Austin M.; Snyder, Samantha; Bosley, Stacie A.; Greenman, Sarah 3 of 3

Abstract

Consumer protection concerns have been raised related to income misrepresentation in multilevel marketing (MLM) recruitment. Though not required by law, some MLM firms choose to voluntarily disclose income information about previous participants. Through replication and extension of the experiment created in Bosley, Greenman, and Snyder (2020), we investigate the impact of these disclosures on consumer interest and earnings expectations. We test the external validity of their findings with subjects from Mechanical Turk and explore issues regarding treatment heterogeneity and better‐than‐average bias. Supporting prior findings, we present evidence that income disclosures, on average, do not significantly affect subjects' interest in the MLM opportunity, but they do decrease earnings estimates for most while increasing earnings estimates for a few. These effects depend on a subject's numeracy skills and whether they see their earnings potential as better‐than‐average. We also find that asking about earnings estimates first tends to decrease interest. [ABSTRACT FROM AUTHOR]

Additional Information

  • Source:Journal of Consumer Affairs. 2023/01, Vol. 57, Issue 1, p92
  • Document Type:Article
  • Subject Area:Marketing
  • Publication Date:2023
  • ISSN:0022-0078
  • DOI:10.1111/joca.12492
  • Accession Number:162673726
  • Copyright Statement:Copyright of Journal of Consumer Affairs is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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