SAP's Decision to Shut Down Customer Self-Service Portals for AR Exposes the Strategic Necessity of Finding a Better Alternative Now.

SAP's self-service customer payment portal solutions are approaching end-of-life for many implementations. Failure to act will likely result in a much-reduced customer experience in payments - and impacts to your organization's revenues in the form of increased DSO, more onerous collections, and increased manual effort. But in many organizations, these solutions are long overdue for a replacement anyway. Customer self-service portals tend to fall by the wayside as we upgrade other parts of our AR technology, and that means they often lag behind in terms of the user experience business customers have come to expect in the last few years. SAP's intent to sunset its own customer portal represents a perfect opportunity to make a proactive migration to a better solution. More modern alternatives can allow your finance team to proactively resolve some of the biggest challenges to smooth collections and revenue recognition while also becoming an engine of improved customer relations. Let us show you the way. [ABSTRACT FROM AUTHOR]