From Chatbot to Care Team: A Pilot Study of Generative Artificial Intelligence to Support Nurse–Pharmacist Collaboration and Patient Care in Telemedicine.

Background: Collaboration between nurse practitioners (NPs) and pharmacists is essential for comprehensive patient care, especially in telehealth settings where communication is often asynchronous. Generative artificial intelligence (AI) offers a novel tool to enhance interprofessional coordination and improve patient outcomes. Objective: To evaluate the impact of an AI-enabled NP-pharmacist collaboration model on interprofessional collaboration, provider workflow, patient outcomes, and implementation feasibility in a telehealth environment. Methods: This prospective 18-month mixed-methods protocol will evaluate an AI-supported care model using chart reviews, provider and patient surveys, and system usage data. Quantitative and qualitative analyses will explore workflow integration, patient experiences, and care outcomes. Results: Results are pending. Outcomes will include measures of collaboration, patient confidence, access to care, provider satisfaction, and feasibility of sustained implementation. Conclusions: Integrating AI into NP–pharmacist collaborations may enhance virtual care delivery by supporting communication, task sharing, and proactive patient monitoring. Implications for Nursing: This study highlights the potential of AI to strengthen nursing roles in interprofessional care and offers a model for scalable, technology-enhanced nursing practice.