JOURNAL ARTICLE
Has Cynicism Infected Your Organization? Strategies for reversing and preventing this lesser-known aspect of burnout.
Published In: Harvard Business Review Digital Articles, 2023. P. 1 1 of 3
Database: Business Source Ultimate 2 of 3
Authored By: Wiens, Kandi 3 of 3
Abstract
The article focuses on workplace cynicism as a critical but often overlooked component of burnout, characterized by negative attitudes, emotional detachment, and loss of trust in one's job and organization. It explains that cynicism arises from prolonged workplace stress and functions as a defensive coping mechanism, leading to decreased job satisfaction, underperformance, and higher turnover. The article outlines strategies for leaders to prevent and reverse cynicism, including fostering empathy, cultivating trust, practicing transparency, increasing employee autonomy, and interrupting negative emotional contagion. It emphasizes that creating an anti-cynical culture can improve individual well-being and organizational health by spreading positivity and engagement.
Additional Information
- Source:Harvard Business Review Digital Articles. 2023/05, p1
- Document Type:Article
- Subject Area:Social Sciences and Humanities
- Publication Date:2023
- Accession Number:164001466
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