JOURNAL ARTICLE

A Multimodal Emotion Perspective on Social Media Influencer Marketing: The Effectiveness of Influencer Emotions, Network Size, and Branding on Consumer Brand Engagement Using Facial Expression and Linguistic Analysis.

  • Published In: Journal of Interactive Marketing, 2023, v. 58, n. 4. P. 414 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Holiday, Steven; Hayes, Jameson L.; Park, Haseon; Lyu, Yuanwei; Zhou, Yang 3 of 3

Abstract

This article examines how emotional expression in facial cues and caption text by social media influencers (SMIs), specifically prominent Instagram mother influencers known as InstaMoms, affects consumer engagement measured by likes, comments, and views. Using facial expression analysis, computational linguistic analysis, and social media analytics on 402 video posts, the study finds that facial emotional expressiveness significantly increases consumer engagement, whereas textual emotion alone does not. The influence of emotion varies with follower count and branding: negative facial emotions (anger, sadness) drive engagement more effectively for influencers with smaller followings and unbranded posts, while larger follower counts are necessary to leverage emotion successfully in branded content. These findings highlight the nuanced role of discrete emotions, follower network size, and commercial branding in shaping influencer marketing effectiveness.

Additional Information

  • Source:Journal of Interactive Marketing. 2023/11, Vol. 58, Issue 4, p414
  • Document Type:Article
  • Subject Area:Social Sciences and Humanities
  • Publication Date:2023
  • ISSN:1094-9968
  • DOI:10.1177/10949968231171104
  • Accession Number:172896544
  • Copyright Statement:Copyright of Journal of Interactive Marketing is the property of American Marketing Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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