JOURNAL ARTICLE

The Importance of Client Service-Tips from a Former Waitress.

  • Published In: Probate & Property, 2024, v. 38, n. 4. P. 62 1 of 3

  • Database: Academic Search Ultimate 2 of 3

  • Authored By: Dungey, Marissa 3 of 3

Abstract

Client service is often undervalued in the legal profession, but it is crucial for building a successful practice. The author, a former waitress, draws parallels between waitressing and practicing law to emphasize the importance of client service. Managing expectations, being responsive, anticipating needs, checking in, delivering a quality product, multitasking, and generating client referrals are all key aspects of providing excellent client service. By prioritizing client service, lawyers can build trust, credibility, and a strong reputation, leading to more opportunities and satisfied clients. [Extracted from the article]

Additional Information

  • Source:Probate & Property. 2024/07, Vol. 38, Issue 4, p62
  • Document Type:Article
  • Subject Area:Social Sciences and Humanities
  • Publication Date:2024
  • ISSN:0164-0372
  • Accession Number:177972945
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