JOURNAL ARTICLE

Mr. Right or Mr. Best: The Role of Information Under Preference Mismatch in Online Dating.

  • Published In: Information Systems Research (INFORMS), 2024, v. 35, n. 4. P. 2013 1 of 3

  • Database: Business Source Ultimate 2 of 3

  • Authored By: Shen, Hongchuan; Dang, Chu; Zhang, Xiaoquan 3 of 3

Abstract

This article investigates the role of information disclosure in two-sided matching markets, focusing on the impact of preference mismatch—where the preferences of the two sides differ—on matching outcomes. Using empirical data from a large Chinese online dating platform, the study finds that providing less match-relevant information (partial profiles) to users leads to better matching outcomes than providing complete information (long profiles), a phenomenon termed the "less information is more" effect. This occurs because more information intensifies preference mismatch, causing users to select candidates less likely to reciprocate, thereby reducing successful matches. The findings have broader implications for information design strategies on decentralized matching platforms like Tinder, Airbnb, and Upwork, suggesting an optimal, context-dependent amount of information should be provided to improve match rates while considering communication costs and bargaining power.

Additional Information

  • Source:Information Systems Research (INFORMS). 2024/12, Vol. 35, Issue 4, p2013
  • Document Type:Article
  • Subject Area:Social Sciences and Humanities
  • Publication Date:2024
  • ISSN:1047-7047
  • DOI:10.1287/isre.2022.0233
  • Accession Number:181625013
  • Copyright Statement:Copyright of Information Systems Research (INFORMS) is the property of INFORMS: Institute for Operations Research & the Management Sciences and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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